Iconium Networks

Tech problems? Call (440) 991.9980

Would you benefit from the luxury of full-time IT staff without the cost or headache?

We can help!

Our team will take excellent care of your network maintenance, assuring you of an increased bottom line by effectively using advanced technology.

MICROSOFT OFFICE 365 AND SPAM DETECTION

MANAGED SERVICES

In today’s ever-changing world of technology, small businesses want to stay up-to-date without breaking the bank. In response to the constant media coverage of security and network vulnerabilities security has become a major concern of small businesses.

Here are four advantages of using Managed Services Provider (MSP).

Stable Environment

Clients using our Managed Services model can rest assured that their office equipment and technology have been configured and optimized for maximum uptime and efficiency.

Level Billing

No one likes invoices that spike up and down each month. That kind of unpredictability plays havoc with your budgeting and makes it impossible to project long term costs. Managed Services is almost like insurance. It is not necessarily used every single day, but it’s definitely there when you need it. Managed Services lets you sleep at night knowing that your technology is protected.

Monitored Environment

Our Managed Services customers are part of our NOC (Network Operations Center). This system provides a proactive monitoring solution for watching the customer environment. MSP customers have this much-needed added insurance protecting them from virus activity, low disc space, ISP outages.

Priority Scheduling

Our MSP customers move to the front of the line during an outage. Although we do still have some legacy break-fix hourly clients, the MSP clients always get priority support for onsite and remote incidents or issues.

We Value Client Feedback

Excellent

Iconium Networks

5.0

Based on 31 reviews

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Richard Weiss

Matt and his team keep our team up and running - brilliant and timely remote support. We find working with Iconium a great value

Scott Van Oosten

Matt and his crew have been a great support to our small office for over 20 years. We could not be happier with their knowledge, assistance and rapid repairs!! We could'nt do it with out them!

Eric Bacon

I own a contracting company. Scammers called and tricked my receptionist into visiting a webpage and downloading a program. When I realized who she was talking to I shut everything down in the office immediately not knowing how far they got into my network. A good friend of mine at RadioActive Electronics recommended Adam to me. Within an after calling Aaron was working on it for me. He got everything cleaned out and determined the laptop was safe to reconnect with my network. What a huge relief!! I'm already running around like a maniac with the amount of work we have to do, having my computer and management system down and possibly compromised was completely nerve racking. You guys rock, these are well deserved 5 star reviews.

Phyllis Loar

There are not enough words in the world to give an adequate description as to how fantastic the staff of Iconium Networks has been. They are always ready to assist with whatever issues we have at our office and are such a joy to work with. Always professional and knowledgeable in all that they do. Thank you Iconium Networks for your excellence!!!

Tr Stull

If you don't have someone to help you with computer issues, look no further. Exceptionally responsive and ready to help! Can't thank Matt enough!

Jill Katzenberg

Knowledgeable and patient are the two qualities that come to mind on those occasions that I have had to reach out to Iconium Networks. It is truly remarkable how Adam can not only assess an issue but fix it remotely in a calm and logical manner. I am thankful that I initially met Adam years ago at our networking group because getting to know how much he cares about his clients as well as his work has been a pleasure.

Bob Graf

Matt's team at Iconium Networks are first class and I recommend them to my clients.

Kara Yoder

The staff at Iconium Networks are beyond excellent!!!! Matt, Aaron, and Adam are very professional but yet so personable as they keep our computer systems up and running without any issues. They are always ready to help us out with any problem we may have. We are so appreciative of their service and would highly recommend them to anyone who needs complete computer service!!

Mark Rust

Matt Hutter is an exceptionally great professional.He helped me because my network environment had multiple PCs infected with a virus and Matt and Adam were able to clean up the problem professionally and get the computers back to work efficiently. Their firm is top notch. This was a huge problem for me because my clients were rejecting my emails because they were infected. Matt and Adam fixed all of this, and I'm so grateful to them.In addition, when I purchased a new computer, Matt was able to transfer all of my data, documents, photos, emails, contacts and settings from the old one to the new one. The process was seamless and painful. I'd recommend Iconium Networks for anyone who recently purchased a computer.Sincerely, Mark and David Rust

“MY DAY IS FULLY SPENT WORKING ON LANDING NEW ACCOUNTS AND GIVING MY ALL TO MY CURRENT CLIENTS. MY BUSINESS CAN’T STOP DUE TO COMPUTER EMERGENCIES. THAT IS WHY I RELY ON ICONIUM NETWORKS.

CURRENT ICONIUM CLIENT