About – Iconium Networks

About Iconium Networks

When you do business with Iconium Networks, you are entering a strategic technology partnership that will last for a decade or more. Its founder, Matthew Hutter, had the vision to help small businesses grow their technology as their business grows. Like people, computers can be difficult. Our team ensures a smooth experience for you as you work with your office technology.

Founded in 1999 by an electrical engineer, Iconium Networks has evolved into one of the leading managed service technology providers in northeast Ohio. Employing a group of highly-trained technicians, with over 40 years of experience in Information Technology, Iconium Networks offers clients an affordable alternative to traditional in-house IT staffing.

Matthew Hutter

Chief Relationship Manager

After graduating from University of Dayton with a Bachelor’s of Science degree in Electrical Engineering and receiving many certifications from HP, Microsoft, Citrix and others, I began working.

In the late 90’s I did a lot of moonlighting helping small businesses run their networks, servers and desktops. But, it wasn’t until 2008,when I got laid off from a Fortune 500 company, that I decided to take the business full time.

I was reading the Bible and came across a verse mentioning the name Iconium. I thought that it sounded like a high-tech word similar to Titanium or Plutonium. I then named the company Iconium Networks

I spend a great deal of time keeping up with industry trends and computer threats to small businesses so that we can offer creative solutions to our customer’s business technology needs. And, my ultimate goal for my business is to continue to grow it, and offer more products to keep small businesses safe from hackers, outages and unexpected hardware failures. I also enjoy the process of meeting new prospects and showing them what we can offer.

I am passionate about running marathons and half-marathons. When I’m not working or running I can be found brewing my own beer (IPAs, Weizenbier, pale ales).

Meet the Team

The strength of the team is each individual member. The strength of each member is the team.

After graduating from the University of Michigan with BA’s in Political Science & Creative Writing, I attended the Hofstra School of Law, where I also served as a senior desktop support specialist for the IT department. Despite graduating with a Juris Doctorate, I realized my true passion was for IT.

I joined Iconium Networks in 2013 – first as a helpdesk technician and then advancing to the dual roles of Chief Technical Architect and Operations Manager. Identifying and implementing innovative solutions to complex technology needs for our clients is one of my most fulfilling responsibilities.

If I could write my own job description at Iconium Networks it would be Technical Detective. What I love the most about my job is that it changes daily. Every day is a mystery that needs a detective. With the constant and rapid technology changes, I have to be very deductive in my approach to solving client issues.

I grew up in Los Angeles, and Annenberg Beach remains one of my favorite spots in the world.

When I’m not working I enjoy reading books and traveling with my wife and children. Literature transports and travel educates in ways the classroom cannot.

Many years ago I started out as a contract programmer for TRW. After that I became a reseller of hardware and software for mid-range IBM systems.

I have been in the IT business for over 50 years. In that time, I sold and supported a number of IBM and AS/400 systems as well as supporting businesses throughout the Lorain and Western Cuyahoga county areas.

Since selling my company to Matt, I see my primary role as a supportive one. I like to help to make Ryan’s job easier for him.

Now, with Iconium Networks, I like to think of my position as one of management of the west side location. As the manager, one of the things that I would like to make sure is that all those working with me need to understand that that end user has to be happy! Working with the customers and resolving their issues is a favorite part of the job for me.

I grew up in Lorain county and, obviously, never wandered far from home.

And, in my spare time, it’s about the boat.

I grew up in Elyria and North Ridgeville and spent a lot of time on computers, I built my first computer at the age of 17. It was then that I became a full-fledged “nerd” and continued to build computers.

After graduating from Lorain County Community College with an Associate’s Degree in Computer Maintenance and Networking, I continued building a strong background in hardware and software as well as Server Support. During this period I worked in a variety of industries.

At Iconium Networks I mostly support local businesses in anything that involves servers, work stations software, network devices –routers ,etc., and my favorite part of the job is making the customer happy and the boss happy. If they’re happy, I’m happy!

If there was anything in this field that I wish I could fix it would be for people to understand the importance of their computers and network. Too many people don’t give either one of them much thought until they stop working. Keeping computers in good working condition, replacing them when they get old and making good backups, is key to sustaining a business and minimizing downtime.

When I’m not working I enjoy football, drag racing, fishing, playing video games and building gaming PCs.

I grew up in the Mentor Headlands. During my junior and senior year at high school I went to Lakeland Community College for CIS. After that, I attended the University of Mount Union and earned my Bachelor’s Degree in Computer Information Systems. During my time at Mount Union I worked for 3 years at their information technology helpdesk as IT support.

At Iconium Networks, I am the lead desktop support engineer and the end-user support technical expert. I specialize in a variety of platforms including Microsoft Office 365, Windows Desktop, VPN set-ups, server/desktop installs, new network set-ups, wireless access points, and dealing with industry-specific software vendors.

What I enjoy the most about my job is interacting with customers and hands on projects.

Away from work, I enjoy being an active fisherman and hunter. The outdoors is my second home.

Although I interact with customers from both offices – Solon and Amherst, I am an eastside guy having grown up in Highland Heights. I have a passion for creating and using new technology for everyday things. I’ve recently built my own mini-computer, using it as a gaming system and also a smart controller that works like an Amazon Alexis speaker. After graduating from high school, I went on to Notre Dame College where I got a degree in Management Information Systems. While I was a student, I did an internship with my professor doing the same type of work as I do now – Help Desk. It’s perfect for a computer and technology enthusiast like me.

At Iconium Networks I mainly do IT networking, but we all do wear a lot of hats. If I could make up my own job title is would be Network Technical Support Engineer. The part of my job that I enjoy the most is both face-to-face customer contact and hands-on work in the office.

While a lot of folks in NE Ohio are complaining about the weather, I am relishing it. Here I am actually enjoying a typical Cleveland winter day.