Iconium Networks | MSP
Managed technology solutions for small-to-medium sized businesses.
Who we are.
Founded in 1999 by an electrical engineer, Iconium Networks has evolved into one of the leading managed service technology providers in northeast Ohio. Employing a group of highly-trained technicians, with over 40 years of experience in Information Technology, Iconium Networks offers clients an affordable alternative to traditional in-house IT staffing.
Matt
Owner
Adam
CTA, Operations Mgr.
Brian
Jr. Helpdesk Specialist
How we work.
1 Our technicians will visit your office to perform a free no-obligation audit of your technology environment. This will include a hardware inventory and assessment, a security analysis, and data backup verification check. In addition, our technicians will inquire as to any additional issues you or your staff may be facing on a regular basis.
2 We will prepare a report outlining any issues raised during the initial audit and provide a bespoke service proposal. Our managed service plans are offered at a flexible low-cost monthly rate. No annual lock-ins or early termination fees apply.
3 Our clients enjoy nearly unlimited phone and remote technical support, with on-site service hours available depending on the service plan level. Utilizing state-of-the-art monitoring technology our technicians work proactively behind-the-scenes to address client hardware, software, and security issues before they arise.