Texas
Iconium supports businesses in Montgomery County and the surrounding Greater Houston area, including Conroe, at the same published rates as Northeast Ohio.
Montgomery County and the surrounding Greater Houston area. Remote support, monitoring and security run exactly as they do for every other client, from the same team and the same stack. Onsite support here is arranged by contract. Same-day onsite is available where your agreement provides for it, including dedicated local technician presence — so what you get is what you signed for.
Expanding coverage in Texas. If you are nearby and not listed, ask, because the honest answer might still be yes.
Plenty of businesses here already have someone internal. Co-managed means that person keeps the work they want and Iconium takes the rest, typically 24/7 monitoring, patching, the security stack, and cover for holidays and illness that one person cannot carry alone. Where the line falls is written into the service agreement rather than left to work itself out.
$163 per user, $19 per computer, $100 per server and $17 per mailbox per month, plus $179 per additional location. A fully equipped seat is $199 a month. No minimum spend, no setup fee, and no premium for being outside Ohio. Full detail is on the pricing page.
Not yet. Our two staffed offices are in Solon and Lorain, Ohio, and Texas clients are supported by the same team and the same stack. That makes no difference to remote support, monitoring, patching or security, which run identically wherever a client sits. Onsite coverage is set by your contract: where a business needs same-day onsite response, we arrange local technician presence as part of the agreement, and what that looks like is agreed in writing before you sign.
No. The published rates are the same: $163 per user, $19 per computer, $100 per server and $17 per mailbox per month, plus $179 per additional location. A fully equipped seat is $199 a month. There is no surcharge for being outside Ohio.
Yes, and in Texas that is the common arrangement. Your internal person keeps the work they want and Iconium takes the rest, typically the 24/7 monitoring, patching, security stack and cover for holidays and illness. Where the line falls is set out in the service agreement.
Montgomery County and the surrounding Greater Houston area. Coverage here is expanding, so if you are nearby and not listed it is worth asking rather than assuming the answer is no.
Call (440) 991-9980 or book a thirty minute call. We will tell you honestly whether we are the right fit for your setup.
Last updated